Knowledge transfer
Your senior technicians' judgment — what they check, what they rule out, why — captured as video, voice and hand work, and turned into how the next technician learns.
egocentric video · voice · hand work · reasoning
your best technicianretires in four years.nothing has recordedhow they think.
We record maintenance work as it actually runs — the diagnosis, the off-procedure fix, the second attempt — and turn your senior technicians' judgment into training, work instructions, a searchable record and the planning layer under them.
- capture
- egocentric + fixed, your normal shift
- structured
- failure · diagnosis · intervention · recovery
- delivered
- knowledge transfer, instructions, record, planning
the work order ends where the hard part begins.
A job plan records the procedure and a close-out note records that it finished. Four things happen in between that neither of them holds.
01 / 04 · failure
failureFailure
The moment the job stops going to plan. It is rarely in the work order, because the work order was written for the job going to plan.
diagnosisDiagnosis
What your technician checks, in what order, and what they rule out. This is the expensive part of the expertise and the part no procedure document contains.
interventionIntervention
The off-procedure work. Tool changes, improvised fixtures, a second part when the first one did not fix it. Usually the longest stretch, always the least documented.
recoveryRecovery
Getting back to the procedure, not just getting it running. The close-out note records that it ended; nothing records how.
one job, as it actually ran.
89 seconds of a circuit-breaker replacement, segmented by the pipeline. The first replacement did not clear the fault, so the panel came apart a second time. The close-out note for this job would read “replaced breaker”.
01
full summary
Technician inspects the open panel interior looking for the damaged component, as instructed by the voice-over.02
full summary
Technician returns to the open panel holding a small white component and points at a white terminal block, beginning installation of the replacement part. Installation of the replacement component into the panel continues (first install attempt). Hand visible manipulating a wire inside the open electrical panel, then camera pulls back to the full panel; voice-over moves on to closing up and switching power on. Technician closes the panel door and returns the main power switch to ON, following the spoken instruction. Technician's hand reaches for and presses the red reset button on the left side of the breaker cabinet, as instructed.03
full summary
Following the reset press, a red warning light on top of the panel illuminates rather than the machine returning to a clear state. Red warning light remains illuminated after the reset; technician remarks on having potentially been exposed to live equipment.04
full summary
The red warning light stays on despite the reset, so the first component replacement has not restored a clear machine state; technician switches the main power OFF again.05
full summary
With power off, the technician works the control panel buttons/switch while discussing clearing the light, moving toward re-opening the panel to investigate.06
full summary
Technician re-opens the panel, removes the component installed minutes earlier and fits a different one - a second attempt at the same repair. Hand reaches into the open cabinet to adjust a white terminal block, then the cabinet door is closed. Technician opens the warning-labelled cabinet door again and manipulates a small component within the wiring assembly.07
full summary
Technician closes the panel, flips the switch on the cabinet control panel to re-energise, and the red warning light goes out. Panel closed and powered on with the red warning light off - fault indication cleared after the second component swap.08
full summary
Technician places the second removed component on the table and begins to walk away from the panel. Technician leaves the component on the table and walks away; episode ends with the panel closed and energised.what you get back.
Training changes from a manual and a shadow shift to the senior technician’s own judgment, in every modality it was shown in. Three more things come from the same capture.
Work instructions
The procedure as the job actually runs, including the steps that are not in the manual.
action · tools · equipment
A searchable record
Every job segmented and evidence-linked, searchable by failure mode, equipment or outcome.
failure_mode · symptoms · root_cause_provenance
The planning layer
Observed durations, the parts and tools actually used, and the failures that keep coming back.
attempts · failed_attempts · evidence_count
what capture costs your floor.
One visit to fit, then nothing changes about how the work is done.
01
We fit the rig
Head-mounted and fixed cameras, synced, set up in one visit around your existing shift pattern.
02
Your technicians work
Normal jobs, normal shift. Nothing is staged and nothing is scripted — the failures worth recording are the ones that were going to happen anyway.
03
You get the record
Every job segmented, evidence-linked and reviewed with you before anything leaves the site.
no scripted repairs · no reconstructions · nothing leaves the site without your sign-off
where this knowledge lives today.
Job plan / SOP
Tribal knowledge
Octanux record
what it records
the procedure as written
nothing
the job as it ran
the off-procedure fix
not in it
held by one person
segmented and timestamped
why the first attempt failed
—
sometimes remembered
recorded, with what is and is not established
task duration
estimated
—
observed
parts and tools
as specified
—
as actually used
when the technician leaves
unchanged, still wrong
gone
stays
searchable by
document title
who you ask
failure mode, equipment, outcome
evidence behind it
its author
recollection
a video window per claim
Job plan / SOP
- what it records
- the procedure as written
- the off-procedure fix
- not in it
- why the first attempt failed
- —
- task duration
- estimated
- parts and tools
- as specified
- when the technician leaves
- unchanged, still wrong
- searchable by
- document title
- evidence behind it
- its author
Tribal knowledge
- what it records
- nothing
- the off-procedure fix
- held by one person
- why the first attempt failed
- sometimes remembered
- task duration
- —
- parts and tools
- —
- when the technician leaves
- gone
- searchable by
- who you ask
- evidence behind it
- recollection
Octanux record
- what it records
- the job as it ran
- the off-procedure fix
- segmented and timestamped
- why the first attempt failed
- recorded, with what is and is not established
- task duration
- observed
- parts and tools
- as actually used
- when the technician leaves
- stays
- searchable by
- failure mode, equipment, outcome
- evidence behind it
- a video window per claim